Taking Control, Dealing with Bullying and Harassment in Practice
When individuals are at the receiving end, or witness, inappropriate behaviours in the workplace, they do not always feel empowered or courageous enough to take any action. Sometimes it is easier to do nothing. Whilst doing nothing is an option, and might be the right action to take for some, there is a perception that this can mean the behaviour will continue and individuals will continue to suffer. This workshop assists individuals to take control of the situation. It enables them to firstly recognise the behaviours impacting on them, encourages them to consider their own physical and emotional wellbeing and capacity to tackle the situation. Having raised awareness, participants are encouraged to consider the options available to them and are guided in the steps to take.
Objectives
By the end of this course participants will be able to:
- Practice tips and techniques to increase their personal wellbeing and resilience when facing a difficult situation.
- Consider the options and routes open to them in taking action.
- Follow a suggested approach when having a courageous conversation.
- Deliver challenging messages with increased confidence.
- Understand where they are in terms of emotional and physical wellbeing and their capacity and confidence to ‘handle’ the situation.
- Understand different styles and behaviours and how they may cause tension.
Learning methods and duration
This workshop is one day in duration with a maximum of 20 participants.
Learning methods include facilitated discussion, case studies and completion of a short reflective questionnaire. Awareness will be raised by topics being explored individually, in pairs or small groups.
This course is supported by a comprehensive electronic toolkit which is provided to participants post attendance.
For further information, call us on 0333 939 0177 or send an email using the Contact Form on the Contact Us page.
Course Outline:
One day course on how to practically address inappropriate workplace behaviour.
Purpose of the course
To give participants the tools and techniques to handle Bullying, Harassment and Discrimination in the workplace.
Learning Methods and duration
- Tutor led input
- Quizzes
- Group discussion
- Videos
- Anecdotes
- Cases studies
Maximum 20 delegates per session lasting one day.
Objectives
By the end of this course participants will be able to:
- Understand more about what to do if they experience inappropriate workplace behaviour.
- Have had an opportunity to learn more about how to have courageous conversations to change or stop inappropriate behaviour.
- Learn more about different styles and behaviour and how this can give rise to tension and what can be done to avoid workplace conflict.
- Have increased confidence in handling difficult situations.
- Have tools and techniques to support resilience and wellbeing.
Key Topics
- Different styles and behaviours.
- How to have courageous conversations.
- Looking after oneself and developing resilience.
- Routes to resolution.
