About Us

Andrea Adams, broadcaster and journalist, was the first person to recognise the significance of workplace bullying, and her book entitled ‘Bullying at Work’ published by Virago in 1992, remains a landmark in this field.

poemAndrea Adams helped many people address the issues of Bullying and Harassment in the Workplace and following her death in 1995 a charitable Trust was founded in her name to continue and build on the work she had started. The Andrea Adams Trust worked tirelessly for fifteen years to raise awareness of Workplace Bullying and Harassment though training, consultancy and by directly supporting targets through their national helpline.  The Trust also founded the acclaimed awareness campaign entitled National Ban Bullying at Work Day, held annually on the 7th November.

The Trust closed in June 2009 but our work continued as The Andrea Adams Consultancy, offering all the same services as previously with the exception of the national helpline which could no longer be funded.

Alison Twist, DirectorAlison Twist is the Director of The Andrea Adams Consultancy (AAC). Alison is regarded as an expert in the field of bullying, harassment and equality issues having worked over the last 20 years dealing with a range of complex issues affecting individuals and organisations. Alison is a Fellow of the Chartered Institute of Personnel and Development and holds an MSc in Strategic Human Resource Management. Alison is still very much ‘hands on’ in the business, leading on bespoke consultancy and design and delivery of training packages. She is a specialist investigator into bullying and harassment cases and runs the two day specialist investigator course drawing on her wealth of experience dealing with upwards of 200 cases in the last 12 years. Alison is also the first point of contact for all new enquiries and oversees project delivery and quality across the business.

Trish Macfarlane, Senior ConsultantTrish MacFarlane is a Senior Consultant for AAC. Trish has been working in this area for over 10 years and has been an integral part of the development of the consultancy and its training packages. Trish is a qualified counsellor and mediator and leads on the design and delivery of the consultancy’s Harassment Adviser course which has been significantly developed over recent years. Trish is also involved in delivery of other packages such as Employee Awareness and Management Training.


Tracey Smith, AdministratorTracey Smith is AAC’s Project Co-ordinator and provides a key link for clients once projects have entered delivery phase. Tracey is an experienced Project Co-ordinator and ensures that preparation for delivery and post-delivery actions are completed in a seamless way. Tracey is responsible for the National AAC Bullying and Harassment Survey and for our marketing activity given her background in this area.


magentaThe core team are supported by a team of 15 hand-picked trainers who have been selected for their delivery style, knowledge and experience in the subject and commitment and passion for improving workplace behaviour.